Privacy Policy
Effective Date: 28 April 2025
Welcome to Glow on the Go. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.glowonthego.com.au and/or use our salon services.
By accessing our website or booking services with us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and store the following types of personal information:
Contact Information: Name, email address, phone number, and mailing address.
Appointment Information: Service bookings, appointment preferences, stylist requests.
Payment Information: Details necessary to process payments (we use secure third-party processors and do not store full payment details).
Communications: Emails, messages, and feedback you send us.
Website Usage Data: IP address, browser type, access times, and pages viewed through cookies and similar technologies.
2. How We Use Your Information
We may use your information to:
Schedule and manage your salon appointments.
Process transactions and send appointment confirmations.
Communicate with you about bookings, promotions, and updates.
Improve our website, services, and customer experience.
Comply with legal obligations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
Service Providers: Such as payment processors and booking platforms, solely for providing services on our behalf.
Legal Authorities: If required to comply with legal obligations or protect our rights.
All third-party service providers we engage are required to maintain the confidentiality and security of your information.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and collect information about your usage patterns. Cookies allow us to:
Maintain your session while booking services.
Analyse website traffic and improve functionality.
Deliver relevant content and promotions.
You can manage cookie preferences through your browser settings.
5. Data Security
We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights and Choices
You have the right to:
Access the personal information we hold about you.
Request correction of inaccurate information.
Opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of our services after any changes constitutes acceptance of the new Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us:
Glow on the Go
Address: 71d Princess Rd, Nedlands WA 6009
Phone: (08) 9386 3150
Email: hello@glowonthego.com.au